PRIVACY POLICY
Last Updated on August 24, 2026
This Privacy Policy (“Policy”) explains how Know Distance (“Company,” “We,” “Us,” or “Our”) collects, uses, stores, and protects personal information when You visit Our website at https://www.knowdistanceco.com (“Website”), complete forms or assessments, schedule coaching sessions, make purchases, receive email communications, use Our goods or services, or otherwise interact with Our Services.
Our Services are delivered through third‑party platforms including, but not limited to, Squarespace (website hosting), Tally (forms and assessments), Stripe (payment processing), Flodesk (email communications), Calendly (scheduling), Google Sites (content delivery for Know Signature coaching clients), Google Workspace and Google Meet (video conferencing communication and file storage), and Canva (digital materials). By using Our Services, You consent to the collection and use of Your information as described in this Policy.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of Our Services after changes are posted constitutes Your acceptance of the revised Policy.
WHEN USER DATA COMPANY COLLECTS
We collect personal information that You voluntarily provide when interacting with Our Services, including Your name, email address, contact information, and responses submitted through Tally forms and assessments.
When You visit Our Website or access materials delivered through third‑party platforms, certain technical data may be automatically collected by those platforms, such as Your IP address, browser type, device information, and general usage information. This information helps Us maintain and improve Our Services.
We do not collect sensitive personal information unless You voluntarily provide it during coaching communications or assessment responses.
WHY COMPANY COLLECTS YOUR DATA
We collect personal information to deliver and support Our Services. This includes processing payments, providing access to assessments and coaching materials, scheduling sessions, sending email communications, and responding to inquiries.
We may also use technical data collected by Our third‑party platforms to maintain Website functionality, improve user experience, and ensure the security and performance of Our systems.
We do not use Your information for unrelated marketing, profiling, targeted advertising, or automated decision‑making.
HOW WE SHARE YOUR INFORMATION
We share personal information only with trusted third‑party service providers who assist in delivering Our Services, including Squarespace, Tally, Stripe, Flodesk, Calendly, Google Workspace, Google Meet, and Canva. These providers process data according to their own privacy policies.
We may disclose information if required to comply with applicable laws, legal processes, or governmental requests.
We do not sell, rent, or share Your personal information with third parties for marketing purposes.
PROCESSING PAYMENTS
Payments for Our Services are processed securely through Stripe. Stripe collects and processes credit card details, billing information, and fraud‑prevention data according to its own Privacy Policy. We do not receive or store full credit card numbers or payment authentication data.
SECURITY THE DATA
We take reasonable measures to protect Your personal information. Payment information is processed securely through Stripe, and We do not store full credit card details.
While We use reputable platforms and make good‑faith efforts to safeguard data, no method of online transmission or storage is completely secure. You acknowledge that You use Our Services at Your own discretion.
DATA RETENTION
We retain personal information only for as long as necessary to deliver Our Services, fulfill the purposes described in this Policy, or comply with legal, accounting, or reporting requirements. Assessment responses, coaching materials, and email communications may be stored in Our third‑party platforms as part of providing Services to You.
We do not retain full credit card numbers or payment authentication data; all payment information is processed securely through Stripe according to its own retention practices.
OUR COOKIE POLICY
Our Company Website uses cookies and similar technologies (“Cookies”) to support basic site functionality, enhance security, and help Us understand how visitors use the Website. Cookies may collect technical information such as Your IP address, browser type, device information, and general usage data.
We do not use Cookies for targeted advertising or behavioral profiling.
You can manage Your Cookie preferences at any time through the Cookie banner displayed on Our Website or through Your browser settings. Disabling certain Cookies may affect Website functionality.
LINKS TO OTHER WEBSITES
Our Company Website and materials may contain links to third‑party websites or platforms. We do not control and are not responsible for the content, security, or privacy practices of these external sites. Your use of any third‑party website is governed by that site’s own terms and privacy policy, and We encourage You to review those policies before providing personal information.
YOUR RIGHTS AND CHOICES
Depending on Your jurisdiction location and applicable laws, You may have certain rights regarding Your personal information. These may include the right to access, correct, update, or delete information You have provided to Us. You may also request that We limit or stop certain types of data processing or withdraw consent where processing is based on consent.
To exercise any of these rights, You may contact Us at amanda@knowdistanceco.com. We will make reasonable efforts to respond to Your request in accordance with applicable laws.
INTERNATIONAL DATA TRANSFERS
If you are located outside the United States, Your data may be transferred and processed in the U.S. or other countries where Our service providers operate. By using Our Services, You consent to this transfer.
CONTACT US
If you have any questions or comments about this Policy, contact Company at amanda@knowdistanceco.com.